Views: 0 Author: Site Editor Publish Time: 2026-11-12 Origin: Site
The greatest cost pressure on industrial and trading B2B enterprises often comes from a large volume of repetitive tasks: new product listings, creative asset production, inquiry sorting, customer background checks, document entry, email follow-ups... A large number of outstanding business personnel are consumed by low-value tasks and find it difficult to free up energy for market development and business negotiations.
Shandong China Coal Group independently developed the China Coal Zhiren AI System, building an AI digital employee matrix and clearly dividing human-machine responsibilities: AI handles standardized repetitive business, while humans are responsible for key review, business negotiations, and exception handling.
Operations side: AI agents automatically complete product matrix publishing, title optimization, and generation of image-text and short-video materials, with 7×24-hour content output; Sales side: automatic inquiry sorting, intent tiering, AI outbound follow-up calls, and automatic generation of quotations, PIs, and contracts; Supply chain fulfillment side: AI intelligent supplier sourcing, qualification verification, and automatic generation of customs declaration and invoicing documents; Risk control side: automated customer background checks, proactive identification of cooperation risks, and reduction of losses from wrong and missed orders.
Practical implementation data: overall labor costs reduced by 70%, platform promotion costs reduced by 36%; transaction rate increased by 25%, inquiry conversion rate increased by 30%, and customer churn reduced by 70%. The system is not a simple stack of AI tools; it establishes a "AI execution + rule verification + human fallback" safety architecture, avoiding the risk of large-model hallucinations and ensuring the rigor and accuracy of industrial goods operations.
AI does not replace employees; it liberates them. It frees business staff from tedious tasks so they can devote their time to the core work that truly generates orders.
The greatest cost pressure on industrial and trading B2B enterprises often comes from a large volume of repetitive tasks: new product listings, creative asset production, inquiry sorting, customer background checks, document entry, email follow-ups... A large number of outstanding business personnel are consumed by low-value tasks and find it difficult to free up energy for market development and business negotiations.
On November 10, Yang Fuxue, member of the Standing Committee of the Municipal People's Congress and chairman of the Social Construction Committee of the Municipal People's Congress; Qu Xinhua and Zhao Caiwen, members of the Standing Committee of the Municipal People's Congress and vice chairmen of the Social Construction Committee of the Municipal People's Congress; Xu Xisheng, director of the Social Construction Office of the Standing Committee of the Municipal People's Congress; Wu Panpan, head of the Secretary Section; Wang Qiuxia, director of the Jining Municipal Veterans Affairs Bureau; Lü Chenggang, deputy director; Zhang Lingpeng, head of the Employment and Entrepreneurship Section; Li Feng, deputy director of the Logistics and Security Department of the Jining Military Supply Station; Yang Jie, deputy director of the Jining High-tech Zone Management Committee; and Zhao Changdong, deputy head of the Veterans Affairs Section of the Development Soft Environment Guarantee Bureau of
From November 7 to 9, the Low-Altitude Flight Equipment Exhibition was grandly held at the Jining Sports Center exhibition area. Shandong China Coal Group participated with multiple low-altitude intelligent equipment products, showcasing the Group's innovative achievements and scenario-based solutions in the low-altitude economy and unmanned equipment fields, and exploring new opportunities for low-altitude industry development together with industry peers.
