Views: 0 Author: Site Editor Publish Time: 2026-11-03 Origin: Site
Recently, Shandong China Coal Group successfully obtained three computer software copyright registration certificates. The approved China Coal Foreign Trade Customer Information Intelligent Verification System V1.0, China Coal Intelligent Agent E-Commerce Customer Service AI Reply System V1.0, and China Coal Intelligent Agent Letter Delivery Email System V1.0 are all core built-in intelligent agent modules independently developed by the Group as part of the China Coal Zhiren AI System. This marks another significant step forward in the Group’s independent research and development capabilities in the field of AI-enabled digitalization of foreign trade.
The three AI agent systems approved this time are built on large-model capabilities and tailored to China Coal Group’s core business scenarios, including cross-border e-commerce, foreign trade customer development, and overseas business engagement. Each has a distinct role, and the systems work together: the China Coal Foreign Trade Customer Information Intelligent Verification System uses AI to automatically assess and verify customer information and screen for risks, strengthening customer onboarding risk controls; the China Coal AI Agent E-Commerce Customer Service Reply System uses a large model to identify inquiries in multiple languages, respond automatically, and follow up on prospective customers, responding to overseas customers within 7×24 hours; and the China Coal AI Agent Correspondence and Email System uses AI natural language technology to draft, refine, distribute, and archive emails in multiple languages, significantly improving the efficiency of overseas business correspondence.
As key components of the "China Coal Group Zhiren AI System," the three AI agents connect digital touchpoints across the foreign trade process, including customer risk management, online inquiries, and business correspondence. Using RAG (retrieval-augmented generation), multilingual large language models, and process automation, they create an AI-powered business workflow tailored to cross-border trade in mining equipment, helping the Group reduce costs, improve efficiency in its overseas operations, and continuously enhance the experience of customers worldwide.
For years, Shandong China Coal Group has remained committed to driving industrial upgrading through technological innovation, continuously increasing investment in the research and development of cutting-edge areas such as artificial intelligence and industry-specific large models, and developing its own AI system centered on building a global mining equipment marketing and service system. The implementation of these three software copyrights has further expanded the intelligent-agent matrix of the China Coal Zhiren AI System and strengthened the foundation of the Group’s independent intellectual property rights. Going forward, the Group will continue to deepen the research and development of industry-specific large models and vertical AI intelligent agents, continuously iterate AI application scenarios, and leverage independently controllable AI technologies to empower the high-quality development of mining equipment foreign trade, providing global customers with intelligent, efficient equipment and supporting AI services.
The greatest cost pressure on industrial and trading B2B enterprises often comes from a large volume of repetitive tasks: new product listings, creative asset production, inquiry sorting, customer background checks, document entry, email follow-ups... A large number of outstanding business personnel are consumed by low-value tasks and find it difficult to free up energy for market development and business negotiations.
On November 10, Yang Fuxue, member of the Standing Committee of the Municipal People's Congress and chairman of the Social Construction Committee of the Municipal People's Congress; Qu Xinhua and Zhao Caiwen, members of the Standing Committee of the Municipal People's Congress and vice chairmen of the Social Construction Committee of the Municipal People's Congress; Xu Xisheng, director of the Social Construction Office of the Standing Committee of the Municipal People's Congress; Wu Panpan, head of the Secretary Section; Wang Qiuxia, director of the Jining Municipal Veterans Affairs Bureau; Lü Chenggang, deputy director; Zhang Lingpeng, head of the Employment and Entrepreneurship Section; Li Feng, deputy director of the Logistics and Security Department of the Jining Military Supply Station; Yang Jie, deputy director of the Jining High-tech Zone Management Committee; and Zhao Changdong, deputy head of the Veterans Affairs Section of the Development Soft Environment Guarantee Bureau of
From November 7 to 9, the Low-Altitude Flight Equipment Exhibition was grandly held at the Jining Sports Center exhibition area. Shandong China Coal Group participated with multiple low-altitude intelligent equipment products, showcasing the Group's innovative achievements and scenario-based solutions in the low-altitude economy and unmanned equipment fields, and exploring new opportunities for low-altitude industry development together with industry peers.
