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Shandong China Coal Group’s Zhiren AI System Boosts Cross-Border Trade in Mining and Industrial Equipment

Views: 0     Author: Site Editor     Publish Time: 2026-11-05      Origin: Site

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Recently, the Zhiren AI System, independently developed by the Intelligent Research Institute of Shandong China Coal Group, has been deeply deployed in cross-border business scenarios. Leveraging the capabilities of LLM large models, RAG industry knowledge bases, and multimodal intelligent agent clusters, it has built an integrated intelligent operation foundation for the domestic and foreign trade of industrial and mining equipment, helping the Group's mining equipment and industrial and mining materials businesses efficiently connect with global markets, expanding new foreign trade tracks with proprietary AI technology, and cultivating new quality productive forces in foreign trade.

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Industrial and mining cross-border trade faces industry pain points such as multiple languages, complex product parameters, scattered inquiries, and long proposal preparation cycles. To address this challenge, the Zhiren AI System has built in a dedicated industry knowledge base for mining equipment. It supports automatic multilingual translation, intelligent parsing of product parameters, and precise matching of customer needs, and can automatically complete tasks such as overseas inquiry responses, technical proposal generation, quotation and draft contract output, social media material creation, and overseas customer profile analysis. The system innovatively implements the OPC lightweight operating model, enabling a single person to coordinate multiple groups of AI agents for parallel operations and handle overseas business 7×24, breaking time zone barriers and greatly shortening the cycle from inquiry engagement to proposal delivery.

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Currently, the Zhiren AI System has served customers in multiple overseas regions, including Bolivia, Kazakhstan, and the United Kingdom, covering a full range of mining equipment categories such as drilling rigs, support equipment, and conveying machinery. AI agents automatically organize product technical materials and compliance documents, lowering the communication barriers of cross-border business. At the same time, they continuously analyze market data, customer intent, and competitor developments to provide decision support for business teams, enabling the shift from passively taking orders to proactively identifying market opportunities.

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The Zhiren AI System of China Coal is not a simple conversational tool; it is a dedicated full-chain business-oriented AI platform rooted in the vertical track of industry and mining. Next, the Group will continue to optimize multilingual and cross-regional compliance modules, improve functions such as overseas social media operations and cross-border fulfillment assistance, continuously transform self-developed AI capabilities into competitiveness in going global, drive Shandong's industrial and mining equipment brands toward broader international markets, and contribute China Coal's strength to AI empowerment of foreign trade across the province.

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Shandong China Coal Mining Support Equipment Co., Ltd. was founded in the 1990s with more than 1100 employees. It now has 53 professional companies, 3 Hong Kong companies, 1 British Cayman company and 1 American company. It is a large diversified industrial group integrating intelligent equipment manufacturing, e-commerce, software research and development and intelligent logistics, which is cultivated and supported by the Ministry of industry and information technology, the Ministry of Commerce, the development and Reform Commission, Shandong Province and Jining City.
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